Our sector is hurting, our colleagues’ jobs are in the balance and our organizations face uncertain financial futures. What we do next is going to shape the sector for the next decade. …

In this first of three think-pieces, I’m arguing that the phenomenal effort we’re all putting into giving audiences access to our digital content needs to be re-framed as a series of radical experiments that can make our post-lockdown organizations far more Audience-focused. The response of arts, culture and heritage organizations…